Disclaimer/Privacy Policy

At Muir Woods Shuttles and Tours, we’re committed to providing a trustworthy, helpful atmosphere for all visitors. Here is what you should know about why this site collects personal data, how it is used, and how it is kept secure. 

Please read the Privacy Policy carefully before you start using the Website. By using the Website, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Our Commitment to Children’s Privacy

The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at info@muirwoodsshuttlesandtours.com and we will use our best efforts to promptly remove such information from our records.

Information We Collect from You

When you access the Website, Muir Woods Shuttles and Tours will learn certain information about you during your visit. As a business, we collect personal data from you in a number of ways including:

Information You Voluntarily Submit: We collect personal information from you that you submit to the sight, such as your name or email address when leaving a comment, submitting a contact form, or subscribing to the Website’s newsletter.

Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use Muir Woods Shuttles and Tours, we will log your IP address, operating system type (Mac or PC), browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked and time spent on page. Please note: all your information has been anonymized in Google Analytics and is only viewed aggregately.

Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.

We may use the information collected in the following ways:

1) To operate and maintain the Website

2) To identify you as a user of the Website and customize the Website for your account;

3) To send you promotional information, such as newsletters, provided that you have opted into subscribing to a newsletter by voluntarily signing up. Each email promotion will provide information on how to opt-out of future e-mails (unsubscribe);

4) To respond to your comments or questions;

5) To provide you with user support;

6) To track and measure advertising and user statistics on the Website;

7) To protect, investigate, and deter against unauthorized or illegal activity.

Rights Related to Your Personal Information

Opt-out – You may opt-out of future email communications by clicking on the unsubscribe links in our emails and confirming your intent to unsubscribe. You may also notify us at info@muirwoodsshuttlesandtours.com to be removed from our mailing list.

Access – You may access the personal information we have about you by submitting a request to info@muirwoodsshuttlesandtours.com.

Amend – You may contact us at info@muirwoodsshuttlesandtours.com to amend or update your personal information.

Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to info@muirwoodsshuttlesandtours.com.

Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.

Cookies

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Muir Woods Shuttles and Tours reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. Muir Woods Shuttles and Tours reserves the right to use these pixels in compliance with the policies of the various social media sites.

Third Party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Third-Party Use of Personal Information

The Website uses third-party service providers to operate certain functions of the Website. Every third-party service provider’s use of your personal information is dictated by their respective privacy policies.

The Website currently uses the following third-party service providers:

Google Analytics –This service tracks Website usage and provides information such as time on page, referring websites, and user actions on the Website. We collect standard details of visitor behavior, such as number of visitors on certain pages, number of visitors from specific countries, gender of visitors, length of visit, and so on. All Google Analytics data is anonymized and used in a way so as not to identify anyone. No attempt is made, on the part of Muir Woods Shuttles and Tours or Google, to find out the identities of those visiting the website. Google Analytics may capture your IP address, but no other personal information is provided or captured by Google Analytics. All data is anonymized and viewed in aggregate. Here is Google’s privacy notice. Google Analytics says they are GDPR compliant.M

Anonymous Data

From time to time, we may use anonymous data, which does not identify you alone, but is aggregated with all other users of the Website. This type of anonymous data may be provided to other parties for marketing. Examples of this anonymous data may include statistics from Google Analytics or information collected from cookies.

Data Protection

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email.

Muir Woods Shuttles and Tours may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, Muir Woods Shuttles and Tours uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

VISITORS’ GDPR RIGHTS

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Should you wish to have your information deleted, please email us at info@muirwoodsshuttlesandtours.com and submit a request.

External Web Sites

Please note that Muir Woods Shuttles and Tours contains links to other websites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our users to be aware that when they leave our site that you read the privacy statements of each web site that might collect personally identifying information.

This privacy statement applies solely to information collected by muirwoodsshuttlesandtours.com. If you have any questions or concerns about our privacy policy, please contact: info@muirwoodsshuttlesandtours.com.

Sensitive Personal Information

At no time should you submit sensitive personal information to the Website.

This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy and not shared or transmitted with anyone. 

Contact information

At any time, please contact us at info@muirwoodsshuttlesandtours.com for questions related to this Privacy Policy.

Disclosure of Information

Muir Woods Shuttles and Tours will not sell or trade your personal information to others. We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals. We may use IP addresses to compile and provide aggregate statistics about our visitors, traffic patterns, and administer the site. IP addresses are not linked to personally identifiable information. We collect only the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.

Disclaimer

This website reflects our advice, opinions, and experiences. We are not responsible for any travel plans made by readers of the site. Every effort is made to keep content up to date; however, we cannot guarantee the accuracy or continued veracity of the information contained within. Making plans based on information on this website is strictly done at the reader’s own risk. Likewise, we are not liable for any loss or damages that may ensue as a result of reading the information contained on this website.

Our photos may not be edited, reproduced, or used on other websites without explicit written permission from us.

Affiliate Disclaimer

Muir Woods Shuttles and Tours has financial relationships with a number of companies mentioned on this website, and muirwoodsshuttlesandtours.com may be compensated if you book via the links on this website.

By using this website you indicate that you understand and accept these disclaimers.