BUS TOURS

ALCATRAZ

Q: Does the Day in the Bay Tour come with an official Alcatraz Island visit?

A: Yes! This is the official Alcatraz Island Tour.

Q: Why do you have Alcatraz tickets when Alcatraz Cruises is sold out?

A: We're a third party provider who bought Alcatraz tickets in advance.

Q: When is the last ferry back to San Francisco from Alcatraz?

A: 6:30 PM

EXPERIENCE

Q: Why don't you visit Lombard Street?

A: Unfortunately, commercial vehicles are prohibited from accessing the curved portion of Lombard Street. We recommend visiting it on foot, we can drop you off there at the end of our Famous tour.

Q: Why don't you visit Golden Gate Park?

A: Golden Gate Park is a beautiful place worth spending an entire day in. We do cover Golden Gate Park on our bike tour—it's a great way to get up close and personal with the many things to see there!

FOOD

Q: Do we have a designated lunch spot?

A: We do not have a designated lunch spot but we do make a stop on Haight Street where there is an excellent Deli/Supermarket. There is also a nice cafe at Muir Woods for those on the Famous Tour. Please feel free to pack a lunch as well.

Q: Can we bring food or beverages on the bus?

A: You absolutely can!

PICK-UP/DROP-OFF

Q: Where and when do the tours start?

A: All Tours pick-up at 2800 Hyde Street in the Fisherman’s Wharf.

Q: Do you pick up from hotels?

A: Only on private tours. We would love to pick everyone up from their hotel, but we find that having one convenient pick-up location works the best.

Q: Is it possible to be dropped off at a different location from where we started?

A: Yes, we can drop you off at Fisherman’s Wharf, Chinatown, North Beach, Lombard Street or Union Square.

Q: Is there a parking garage at the pickup location?

A: Yes, a 2 minute walk away

Q: Why can't we get dropped off in Sausalito after Muir Woods?

A: Tour buses and vans are no longer allowed to drive South through Sausalito, so our only option to drop-off in Sausalito is before Muir Woods.

FERRY

STOPS

Q: Can we get off the bus for photos?

A: Yes! We stop a minimum of six times where you can get out and take photos.

Q: How long will we spend in Muir Woods?

A: An hour and 15 minutes.

KIDS

Q: Are infants/children welcome?

A: We are a family business and we welcome all families aboard. With that said, please be considerate of the other guests when travelling with young children. In such an intimate setting, it is important that everyone is well behaved so that all of the guests can enjoy their experience.

Q: Do I need to book a seat for my infant?

A: Yes. A car seat is also necessary and you'll need to bring your own. Again, out of courtesy of other guests that will be along with you on the tour, please consider if you're child will be able to be peaceful for the full six hours.

Q: Is a car seat provided?

A: Currently, we do not offer car seats. Please bring one for your infant or young child.

ACCESSIBILITY

Q: Do the mini-buses have wheelchair accessibility?

A: Due to the small, intimate nature of our buses, we are currently unable to accommodate wheelchairs at this time.

Q: Are there long walking distances on the mini-bus tours?

A: Our mini-bus tours alternate between sitting and brief walking. We stop a minimum of five to six times per tour and although we encourage getting off the bus for photos and exploration, you are more than welcome to stay on the bus if you choose.

PAYMENT & DISCOUNTS

Q: Do you offer discounts?

A: Book two different tours for a discounted price on the second tour!

Q: What is your cancellation policy?

A: We offer a 100% refund if you cancel at least 24 hours (or more) in advance of your scheduled tour. All tours cancelled within 24 hours of scheduled departure are non-refundable. We also offer rescheduling options for a future tour date without penalty.

Q: Can I pay in cash the day of the tour?

A: Currently, we only take credit card payments. If possible, please pay online when you book your tour.

Q: Is your site secure for payments?

A: Yes, our site offers SSL security on all purchases.

OTHER INFO

Q: What do I need to bring with me on the tour?

A: San Francisco’s dress code usually warrants at most a sweatshirt or a light coat. Drinks and snacks are welcome on the bus and we encourage our guests to pack a lunch. Food and beverages can be purchased along the tour as well. A camera is also highly recommended.

Q: Can I bring my luggage?

A: Since we use small buses to keep the tours intimate, we cannot accommodate luggage. However, anything that you’re comfortable having on your lap or under your legs is fine with us.

Q: Do I need to bring my booking confirmation to get on the bus?

A: Nope, just bring yourself! The booking invoice is mainly for your records. To board our bus, we just need the first and last name of your party.

Q: What languages do you offer the tour in?

A: Currently, we only offer our tours in English.

BOOKING

Q: When should I make a reservation?

A: Our tours fill up fast, especially for summer. We recommend booking in advance.

Q: How can I make a reservation?

A: It's best to book online! Feel free to use our Live Chat feature or call us if any questions arise.

BIKE TOURS

BOOKING

Q: When should I make a reservation?

A: Our tours fill up fast, especially for summer. We recommend booking in advance.

Q: How do I know if I am an experienced enough biker to ride an electric bike?

A: If you're not confident in your abilities as a biker, this tour might not be for you. The main difference between an electric bike and a regular bike is that electric bikes are a bit more heavy. We recommend practicing riding a bike at home before signing up for this tour.

OTHER INFO

Q: What do I need to bring with me on the tour?

A: San Francisco’s dress code usually warrants at most a sweatshirt or a light coat. Drinks and snacks are welcome on the bus and we encourage our guests to pack a lunch. Food and beverages can be purchased along the tour as well. A camera is also highly recommended.

Q: What if it rains?

A: We understand that biking in the rain may not be to everyone's liking. In that case, we will gladly refund you 100% if you no longer want to participate in our tour due to rain.

In the cases of extreme weather, we would cancel our tour, fully refunding your deposit and try our utmost to reschedule if your itinerary allows.

Q: What languages do you offer the tour in?

A: Currently, we only offer our tours in English.

KIDS

Q: Can I bring my infant or toddler along?

A: We currently don't offer child seats and for safety reasons, we cannot allow infants or toddlers on our electric bikes.

Q: Are children welcome?

A: Unfortunately, our City Loop Tour is only conducted on full-size electric bicycles. For liability reasons, you must be 16 or older to ride an electric bike. For a more child-friendly bike tour, we recommend renting regular bikes (we have child-sized ones!) and self-exploring the city.

Q: What languages do you offer the tour in?

A: Currently, we only offer our tours in English.

FERRY

Q: What are the Ferry company names and where do they drop you off?

A: The Blue and Gold Fleet will pick up in Sausalito and drop you off at Pier 41.The Golden Gate Ferry Transit will pick you up in Sausalito and drop you off at the Ferry Building in the Embarcadero.

STOPS

Q: Do we have a designated lunch stop?

A: We have a 30-minute lunch break on Haight Street. Lunch is not provided on our tours but you're more than welcome to bring a lunch along.

PAYMENT & DISCOUNTS

Q: Do you offer discounts?

A: Book two different tours for a discounted price on the second tour!

Q: What is your cancellation policy?

A: We offer a 100% refund if you cancel at least 24 hours (or more) in advance of your scheduled tour. All tours cancelled within 24 hours of scheduled departure are non-refundable. We also offer rescheduling options for a future tour date without penalty.

Q: Can I pay in cash the day of the tour?

A: Currently, we only take credit card payments. If possible, please pay online when you book your tour.

Q: Is your site secure for payments?

A: Yes, our site offers SSL security on all purchases.

BIKE RENTALS

Bikes

Q: What type of bikes do you have?

A: We have Pedego Electric bikes and hybrid city bikes.

Q: Why can't I reserve a hyvrid bicycle online?

A: We only take walk-ins for our hybrid bikes. We open at 8:30am and it's a first come, first serve basis. We do occasionally sell out of bikes so we recommend coming in before noon to insure a bike rental. You CAN, however, reserve our Pedego electric bikes online.

Q: Do you provide a map, helmet and lock for the bikes?

A: Yes, we do!

Q: Are the Electric bikes easy to ride?

A: It depends on your level of experience on a normal bike. The electric bikes are a bit heavier than a standard bike but if you know how to ride a bike, an e-bike should be no problem.

FERRY

Q: What are the Ferry company names and where do they drop you off?

A: The Blue and Gold Fleet will pick up in Sausalito and drop you off at Pier 41. The Golden Gate Ferry Transit will pick you up in Sausalito and drop you off at the Ferry Building in the Embarcadero.

RESTAURANT FAVORITES

BREAKFAST - BE PREPARED TO WAIT IN LINE!

Dottie's True Blue Cafe - 522 Jones St. $$
Mama's - 1701 Stockton St. $$
Sears Fine Food - 439 Powell St. $$

CALIFORNIA CUISINE

Zuni Cafe - 1658 Gough St. $$

CHINESE

House of Nanking - 919 Kearny St. $

DELI

Petite Deli - 752 Columbus Ave. $

FAST FOOD

In-N-Out Burger - 333 Jefferson St. $

INDIAN

Chutney - 511 Jones St. $

ITALIAN

Delfina - 3621 18th St. $$
Firenze by Night - 1429 Stockton St. $$
Tommaso's - 1042 Kearny St. $$
Tony's Pizza - 1570 Stockton St. $$

JAPANESE

Ryoko's - 619 Taylor St. $

LATIN

La Taqueria - 2889 Mission St. $
Limon Peruvian - 524 Valencia St. $$
Pancho Villa Taqueria - 3071 16th St. $$

SEAFOOD

Scoma's - 1965 Al Scoma Way $$$
Tadich Grill - 240 California St. $$
Cappuro's - 498 Jefferson St. $$

STEAKHOUSE

Harris' - 2100 Van Ness Ave. $$$
House of Prime Rib - 1906 Van Ness Ave. $$$

THAI

Osha - 696 Geary St. $

VEGETARIAN

Greens - 580 Geary St. $$$

VIETNAMESE

Tu Lan - 8 6th St. $

1-DAY ITINERARY

8:30 AM

Grab a cup of coffee - SF is home to more coffee shops per capita than any other place in the USA!

Some of our favorites:
1. Blue Bottle Coffee - 66 Mint Street (Downtown)
2. Biscoff Coffee Corner - Pier 39 (Fisherman's Wharf)
3. Cafe Trieste - 601 Vallejo Street (North Beach)

10 AM

After the tour, enjoy happy hour at one of these gems:
1. Buena Vista Cafe (2765 Hyde Street) - home of the first Irish coffee!
2. La Rocca's Corner (957 Columbus Avenue) - Joe Dimaggio's old hang
3. Redwood Room (496 Geary Street) - bar made out of 2,000 year old redwood

6 PM

Grab dinner and be a part of SF's reknowned food scene. See our recommendations under "Restaurant Favorites" on our FAQ page.

8 PM

Catch a show - music clubs in SF are unbeatable!
1. Boom Boom Room (Blues) - 1601 Fillmore Street
2. Club Deluxe (Jazz) - 1511 Haight Street
3. Martuni's (Piano Bar) - 4 Valencia Street

3-DAY ITINERARY

Day 1

8 AM

Grab breakfast – Start your day off right in the big city!

Some of our favorites:
1. Dottie’s True Blue Cafe – 522 Jones St. (Downtown)
2. Mama’s – 1701 Stockton St. (North Beach)
3. Sears Fine Food – 439 Powell Street (Nob Hill)

10 AM

Take our Tour, and get your bearings - Includes Golden Gate Bridge, Muir Woods and all of San Francisco.

4 PM

After the tour, grab a drink at one of SF’s most historic bars:
1. Tony Nik’s Cafe (1534 Stockton St.) – Get your Madmen on!
2. Homestead (2301 Folsom St.) – Established 1902
3. Northstar Cafe (1560 Powell St.) – Prohibition speakeasy in North Beach

6 PM

Grab dinner at one of our favorite spots!
1. Tadich Grill (240 California St.) – Best seafood in SF
2. House of Prime Rib (1906 Van Ness Avenue) – Historic Steakhouse
3. Tommaso’s (1042 Kearny St.) - Firing up pizza since 1935

8 PM

Swing by the Alamo – Great movies served with your choice of Beer and Wine!
1. Alamo Drafthouse Cinema – 2550 Mission St.

Day 2

7 AM

Get down to the seals before the tourists arrive! – Pier 39

9 AM

Take a hike up to Coit Tower for a beautiful view of SF , and take the stairs of Telegraph Hill back – 1 Telegraph Hill Blvd.

12PM

After your hike, it’s time for a delicious burrito in the Mission
1. La Taqeuria (2889 Mission St.)
2. Taquerias El Farolito (2779 Mission St.)
3. Pancho Villa Taqeuria (3071 16th St.)

2 PM

Take a trip to the historic Ferry Building - enjoy the view and get some shopping in! (located on The Embarcadero at the foot of Market St.)

5 PM

Take in a SF Giants Game– Voted one of the best stadiums in the US!
1. AT&T Park– 24 Willie Mays Plaza

Day 3

9 AM

Rent a bike and go across the bridge!

6 PM

If you haven’t been yet, do yourself a favor, and grab dinner at the West Coast’s best burger and fry joint!
1. In-N-Out Burger (333 Jefferson St.)

8 PM

Grab a drink with a view! – See the city skyline, the Bay and the Golden Gate Bridge
1. Top of the Mark – 999 California St.